We have been given permission to bathe and groom dogs with out the need of a vet letter starting on June 1st. However, in order to keep everyone safe, we will be operating with curbside drop-off and pick-up only and all dogs must receive a bath before we can perform any other services (including nail trims). Please read and follow these new booking instructions, as well as, the new drop-off and pick-up protocols.
-Please press the book now button on our home page to book online
-make sure your location preference is showing in the top left corner of the booking page
-please read and sign the VIP Release Form
-enter your credit card information where indicated (keep in mind that this information is only used to hold the appointment and to charge if you do not show up. It can not be used to pay for your services)
Before your appointment
You will only be able to talk to someone briefly when you drop your dog off. If you have specific instructors for your service provider, please e-mail them to us at email@example.com or firstname.lastname@example.org respectively. If you have a photo reference for the hair cut you would like, please email that to us as well. However, please keep in mind that we will not be doing major de-matting at this time so we may not be able to give you exactly what you are wanting but we will do our best.
when you get to our location you will see a carabiner to the right of the door
hook your dogs leash into the carabiner, press the white button above it and step back
someone will come get your dog
As mandated by the SF Health Department, we will be immediately washing your dog and anything they are wearing in order to ensure everyones safety.
There will be a $5 fee to cover washing, sanitizing and drying collars, leashes etc.
Important Note: It will be very hard for us to give you a pick up time
Please plan on your dog being with us for the majority of the day. For safety reasons, we will be washing all of the dogs first and then starting the individualized services. Therefor, we will not be able to give you an exact pick up time but will text you when they are ready for pick up.
When your dog is ready
we will text you, tell you the fee for the day and ask if you would like to add a tip.
press the white button to the right of the door and someone will bring your dog out to you.
you can pay for your dog with a cc check or cash.